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Privacy Policy – Ethical Switch

At Ethical Switch, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide when using our website or services.

By using this website, you agree to the practices described in this policy. We encourage you to review this page regularly to stay informed of any changes.

Purpose of This Policy

This privacy policy is designed to give you confidence in the privacy and security of the personal information we obtain from you, whether directly or through our trusted business partners. While we take every precaution to protect your data, we cannot be held responsible for how third-party providers handle your information, especially those not directly under our control.

Information We Collect

When you interact with Ethical Switch—such as by filling out forms, requesting quotes, or using our services—we may collect the following types of personal information:

• Full Name
• Company Name (if applicable)
• Email Address
• Telephone Number
• IP Address
• Any additional information you voluntarily provide

Your data may also be collected via cookies or analytics tools, such as Google Analytics, to enhance your browsing experience.

How We Use Your Information

The information we collect is used solely to improve your experience and provide relevant services. This may include:

• Internal record keeping and customer database management
• Responding to your service requests or inquiries
• Improving our services and website functionality
• Sending promotional communications (such as offers, updates, and new services), if you have opted in
• Conducting occasional market research to better understand user needs

You may be contacted via email, telephone, or postal mail for these purposes.

Disclosure of Personal Information

We will never sell, rent, or disclose your personal information to third parties, except:

• Where necessary to deliver a product or service you have requested (e.g., passing your information to a vetted energy broker or supplier)
• When required to do so by law, regulation, or government authority
• With your explicit consent

All third-party contractors or agents who have access to your information are required to keep it confidential and only use it for the agreed purposes.

Cookies and Analytics

Ethical Switch does not create or access any cookies directly on your device. However, we use third-party analytics tools, such as Google Analytics, to monitor how users interact with our website. These tools may store tracking cookies on your device in accordance with their own privacy policies.

We are not responsible for how third-party advertisers or service providers use cookies. Please review their policies if you have concerns.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be posted on this page, and we encourage you to check back periodically.

Effective Date: 4th April 2025